Remote Medical Customer Service Specialist
3.
0 Fort Smith, AR Fort Smith, AR Full-time Full-time $15.
50 - $18.
00 an hour $15.
50 - $18.
00 an hour 2 days ago 2 days ago 2 days ago This is a remote position.
The training hours are Monday-Friday from 8:
00am - 4:
30pm (CST time zone) for the three two weeks.
The working hours are Monday-Friday from 8:
30am - 5:
00pm (CST time zone).
(This schedule will begin after the first 3 weeks of training.
) If you are a creative and flexible problem-solver who wants to be an advocate for our patients and be part of a passionate team in a dynamic industry, this job is for you.
Rewards for Doing Work That Matters - What's in it for you:
Starting pay:
$15.
50/hr-$18.
00/hr Cash bonuses (based on facility performance) up to $750.
00 per quarter Health Insurance Benefits (Medical, Dental, Vision, Flexible Spending Account, Short and Long Term Disability) Paid vacation days Paid sick leave 6 paid holidays plus two personal holidays Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program) Promotional opportunities An employee-friendly environment focused on patient satisfaction Essential Duties:
Handling inbound and outbound calls from patients and our client facilities by listening, empathizing, and solving issues;or escalating to the next level using sound judgment Using a computer to navigate screens to notate and effectuate a positive patient experience Perform administrative duties by managing email, completing assignments, and other duties Actively participate in regular departmental meetings, facility town halls, and individual meetings to provide feedback on customer service operations and process improvement strategies Job Requirements Be at least 18 years old with a high school diploma or GED Demonstrated ability to navigate a computer Demonstrated ability to be detail-oriented, analytical, and be a creative problem solver Must have a proven track record of being positive, solution-oriented attitude, and a great sense of humor Ability to type at least 30 words per minute Must have reliable, consistent transportation Ability to pass a background check and a drug screen Wow Factors Previous medical office experience including working knowledge of revenue cycle, medical terminology, and insurance claim filing experience Billing or other revenue cycle certifications INDSS Experience Preferred 1 year(s):
Call center or phone experience Education Required High School or better.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Fort Smith, AR Fort Smith, AR Full-time Full-time $15.
50 - $18.
00 an hour $15.
50 - $18.
00 an hour 2 days ago 2 days ago 2 days ago This is a remote position.
The training hours are Monday-Friday from 8:
00am - 4:
30pm (CST time zone) for the three two weeks.
The working hours are Monday-Friday from 8:
30am - 5:
00pm (CST time zone).
(This schedule will begin after the first 3 weeks of training.
) If you are a creative and flexible problem-solver who wants to be an advocate for our patients and be part of a passionate team in a dynamic industry, this job is for you.
Rewards for Doing Work That Matters - What's in it for you:
Starting pay:
$15.
50/hr-$18.
00/hr Cash bonuses (based on facility performance) up to $750.
00 per quarter Health Insurance Benefits (Medical, Dental, Vision, Flexible Spending Account, Short and Long Term Disability) Paid vacation days Paid sick leave 6 paid holidays plus two personal holidays Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program) Promotional opportunities An employee-friendly environment focused on patient satisfaction Essential Duties:
Handling inbound and outbound calls from patients and our client facilities by listening, empathizing, and solving issues;or escalating to the next level using sound judgment Using a computer to navigate screens to notate and effectuate a positive patient experience Perform administrative duties by managing email, completing assignments, and other duties Actively participate in regular departmental meetings, facility town halls, and individual meetings to provide feedback on customer service operations and process improvement strategies Job Requirements Be at least 18 years old with a high school diploma or GED Demonstrated ability to navigate a computer Demonstrated ability to be detail-oriented, analytical, and be a creative problem solver Must have a proven track record of being positive, solution-oriented attitude, and a great sense of humor Ability to type at least 30 words per minute Must have reliable, consistent transportation Ability to pass a background check and a drug screen Wow Factors Previous medical office experience including working knowledge of revenue cycle, medical terminology, and insurance claim filing experience Billing or other revenue cycle certifications INDSS Experience Preferred 1 year(s):
Call center or phone experience Education Required High School or better.
Estimated Salary: $20 to $28 per hour based on qualifications.
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