Customer Service Representative
Fort Smith, AR Fort Smith, AR Full-time Full-time $15 - $18 an hour $15 - $18 an hour 13 hours ago 13 hours ago 13 hours ago Are you looking for healthcare, stability, and security? We are looking for hard-working customer service representatives to act as a patient advocate to resolve questions or concerns.
Monday - Friday 8am - 5pm.
Essential Duties and Responsibilities The customer service representative will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.
The customer service representative will adhere to and implements all company policies and procedures, including but not limited to clinical programs The customer service representative will build relationships with locations, field management, patients, and referral sources The customer service representative will collect patient source information and inputs data into e-Intake The customer service representative will complete thorough verification for products and services Essential Duties and Responsibilities Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling Obtains medically necessary documentation Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Experience level:
10 years 1 year 2 years 3 years 4 years 5 years 6 years 7 years 8 years 9 years Under 1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Fort Smith, AR:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Is there anything that would prevent you from passing a drug or background check?
Experience:
Customer service:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday - Friday 8am - 5pm.
Essential Duties and Responsibilities The customer service representative will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.
The customer service representative will adhere to and implements all company policies and procedures, including but not limited to clinical programs The customer service representative will build relationships with locations, field management, patients, and referral sources The customer service representative will collect patient source information and inputs data into e-Intake The customer service representative will complete thorough verification for products and services Essential Duties and Responsibilities Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling Obtains medically necessary documentation Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Experience level:
10 years 1 year 2 years 3 years 4 years 5 years 6 years 7 years 8 years 9 years Under 1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Fort Smith, AR:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Is there anything that would prevent you from passing a drug or background check?
Experience:
Customer service:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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