Call Center Representative [Work From Home]
Customer Service / Remote - Residents of AR / Part-time / Benefits - As a Call Center Rep you'll:
Manage large amounts of inbound and outbound calls in a timely manner; Probe to identify the need of the customer based on service or product situation; Process orders-returns-exchanges; Assist with billing questions-process payments-adjust service plans; Provide status updates on products and services; Identify customer needs-clarify info-research every issue -provide solutions and/or alternatives; Seize opportunities to up-sell products when they arise; Keep records of all conversations in call center databaseHiring Fast >> Recommended Skills Billing Call Centers Customer Demand Planning Customer Service Databases Research Estimated Salary: $20 to $28 per hour based on qualifications.
Manage large amounts of inbound and outbound calls in a timely manner; Probe to identify the need of the customer based on service or product situation; Process orders-returns-exchanges; Assist with billing questions-process payments-adjust service plans; Provide status updates on products and services; Identify customer needs-clarify info-research every issue -provide solutions and/or alternatives; Seize opportunities to up-sell products when they arise; Keep records of all conversations in call center databaseHiring Fast >> Recommended Skills Billing Call Centers Customer Demand Planning Customer Service Databases Research Estimated Salary: $20 to $28 per hour based on qualifications.
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